Our pledge

Anybody using Armstrong Laundry can be assured that we provide a fair deal for both our customers and our agents. We are members of The Textile Services Association Ltd and that means have signed up to a series of promises all aimed at looking after those people using our services. That means wherever practicable, we will:

Handle all clothes, linens, furnishings and other items accepted by us for processing with proper and due care and attention.

Investigate any complaint promptly and, if requested, re-process, free of charge, any article which is unsatisfactory due to negligence on our part.

  1. Pay fair compensation for loss or damage due to negligence on our part.
  2. Train our staff to be competent, courteous and helpful at all times.
  3. Keep our shops, vans, containers and premises, clean and tidy.
  4. Maintain the highest possible standard of quality and service consistent with the price changed.
  5. Display in shop premises a list of prices for standard article
  6. Have all orders ready or delivered at the time stated, unless prevented by exceptional; circumstances.